Terms and Conditions

1. Operator and contact

iloveQR is operated by FLIPR GROUP LTD, a private limited company registered in Cyprus under company number HE 443704, with registered address at 23 Ploutonos, 3096 Limassol, Cyprus, and VAT number CY 60184306Q.

You can contact us through the contact page at https://www.iloveqr.com/contact.

2. Scope and acceptance

By accessing iloveQR, creating an account, starting a trial, or purchasing a plan, you agree to these Terms. Our Privacy Policy and Cookie Policy also apply.

If you use iloveQR on behalf of an organisation, you confirm that you are authorised to bind it. Nothing in these Terms limits rights that cannot lawfully be excluded.

3. Eligibility and accounts

You must be at least 18 years old and legally able to enter into a contract. You must provide accurate information, keep your login credentials secure, and promptly notify us of suspected unauthorised access.

You are responsible for activity carried out through your account unless it results from a security failure attributable to us.

4. The service and free trial

iloveQR lets users create, customise, manage, and analyse static or dynamic QR codes and associated landing content. Available features and limits depend on the selected plan.

Where offered, the seven-day trial can be started without a payment card. At the end of the trial, access to paid features and dynamic QR functionality may be restricted unless a subscription is purchased.

5. Your content and QR destinations

You retain ownership of content you upload or create. You grant us a limited, worldwide, non-exclusive licence to host, reproduce, process, and display that content only as necessary to provide, secure, and improve the service.

You are responsible for your content, destination links, and the legality, accuracy, permissions, and notices connected with them. If you place personal data in a QR code or destination and determine why and how it is used, you are the controller of that data and iloveQR acts as your processor for the relevant service operations.

6. Acceptable use

You must not use iloveQR to:

• break the law or infringe privacy, intellectual property, consumer, or other rights;
• distribute malware, conduct phishing, impersonate another person, deceive users, or facilitate fraud;
• send spam or create content that is hateful, abusive, exploitative, or unlawfully discriminatory;
• probe, bypass, or disrupt security, access controls, rate limits, or the integrity of the service;
• use automated means in a way that places an unreasonable load on the service or resell it without permission.

7. Plans, prices, taxes, and currencies

Plan features, billing periods, and prices are shown before purchase. Prices are displayed exclusive of VAT or similar taxes where stated. Applicable taxes are calculated from the information and location evidence available at checkout.

Stripe may present a supported local currency through adaptive pricing. The final currency, tax, and total payable are displayed before you confirm payment and prevail for that transaction.

8. Payment

Payments are processed by Stripe under its own terms and privacy notice. iloveQR does not store full card details. You authorise us and Stripe to charge the amount and billing schedule displayed at checkout.

You must keep billing information current. We may retry failed payments and restrict paid functionality after reasonable notice while an amount remains overdue.

9. Renewal and cancellation

Subscriptions renew automatically for the billing period shown at checkout until cancelled. You can cancel from the billing area of your account before the next renewal date.

Cancellation stops future renewals. Unless mandatory law requires otherwise, access continues until the end of the paid period and unused time is not refunded. Dynamic QR codes and paid features may be restricted after entitlement ends.

10. Withdrawal and refunds

iloveQR does not offer a voluntary money-back guarantee. This does not remove any mandatory consumer right.

Consumers in the European Union or European Economic Area may generally have a fourteen-day right of withdrawal for distance contracts. If you expressly request immediate performance of a digital service during that period, you may be required to pay for the service supplied before withdrawal. Where digital content is fully supplied after your express prior consent and acknowledgement, the withdrawal right may be lost as permitted by law.

Refunds are provided where required by applicable law or where we expressly agree otherwise in writing. To exercise a statutory right, contact us through https://www.iloveqr.com/contact with the account email and purchase details.

11. Availability and changes

We use reasonable care to keep iloveQR available and secure, but uninterrupted or error-free operation is not guaranteed. Maintenance, security incidents, networks, devices, browsers, and third-party services can affect availability or scanning.

We may improve, replace, or discontinue features. We will give reasonable notice where a change materially reduces a paid service, unless an urgent legal or security reason requires faster action.

12. Suspension and termination

We may suspend or terminate access for material breach, unlawful or harmful use, non-payment, or a credible security risk. Where appropriate, we will explain the reason and allow a reasonable opportunity to remedy or appeal.

You should export information you need before closing your account. Deletion and retention after termination follow our Privacy Policy and legal obligations.

13. Intellectual property

The iloveQR platform, software, design, trademarks, and original materials belong to FLIPR GROUP LTD or its licensors. Except for the limited right to use the service under these Terms, no intellectual property right is transferred to you.

You retain the rights you hold in your own content and remain responsible for having the permissions needed to use it.

14. Responsibility and liability

You are responsible for testing QR codes before production or distribution and for maintaining suitable destination content. We are not responsible for failures caused by inaccurate content, unsupported devices, third-party networks, or services outside our control.

To the extent permitted by law, neither party is liable for indirect or unforeseeable loss. Nothing excludes liability that cannot legally be excluded, including liability for fraud, wilful misconduct, or mandatory consumer protections.

15. Governing law and disputes

These Terms are governed by the laws of Cyprus. The courts of Cyprus have jurisdiction, subject to any mandatory right of a consumer to rely on the law or courts of their place of residence.

Please contact us first so we can try to resolve a complaint promptly.

16. Changes to these Terms

We may update these Terms to reflect service, legal, or security changes. The date above identifies the current version. We will provide reasonable notice of material changes where required.

Continued use after an update takes effect constitutes acceptance only to the extent permitted by law.